Outbound Contact Services

At Impact we know that acquisition and retention of customers is what matters most to you.

Our outbound services

When choosing an outbound contact centre you look for a team with a passionate and positive office culture and high quality staff that will deliver results. Impact offer a range of outbound contact centre solutions for your business including new customer acquisition, customer retention and win back. We design your service to specifically align with your business goals. In addition we are PCI Level 1 certified and employ stringent data protection processes to ensure ultimate peace of mind when handing over sensitive information.

Get in touch to find out more about our services and how they can help you grow your business.

Our outbound contact centre services include:

  • Full customer service outsourcing outbound sales
  • Customer retention services
  • Customer winback services
  • Live web chat
  • Customer database management