Customer Service

As a client of Impact, your results are what matter most to us. That’s why we employ a high quality, professional team of staff, dedicated to your business.

We know that you can’t always be at the end of the phone when your customers or members need you. As experts in call centre outsourcing it is our number one priority to deliver excellent customer experience and response solutions on your behalf. Our fully trained and dedicated team provide a 24 hour responsive service to incoming enquiries allowing you to relax, knowing your customers are being looked after by customer service outsourcing experts.

Find out more about our customer response, customer retention and payment processing services.