With major high street retailers such as Urban Outfitters and Hamleys already using our inbound contact centre solutions, we come highly recommended. Our experience and working knowledge of providing excellent customer service time and again places us above the rest when it comes to entrusting your customers to a third party. And you can rest assured with Impact your customer data is in the safest of hands, as testified by our PCI Level 1 certification and rigorous data protection processes.
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Our customer experience solutions include: