Our Offer

Impact is a multi-channel contact centre and training provider based in Glasgow, with over 20 years experience managing the customer service, retention and acquisition needs of a wide range of businesses, from major high street retailers to national utility providers.

24 hours a day, 365 days a year

We deliver year-round customer experience solutions; our fully trained, dedicated team work on behalf of you, to provide a 24 hour response service to every one of your customers, however or whenever they get in touch.

Join Our team

We employ the best talent in the industry and reward hard work, dedication and results, with development opportunities, a great office environment and a family ethos.

Grow your customer base

Our exceptional sales team deliver a range of proven outbound services for your business including new customer acquisition, customer retention and win back.